Business Systems Manager, Capital Markets

BAIN CAPITAL OVERVIEW

With approximately $185 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents.

We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

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DESCRIPTION:

This position will be working within Bain Capital’s Capital Markets Technology (CMG) team, which supports the Fixed Income (Credit), Special Situations, and Public Equity lines of business. This role will have a large focus in working on systems and projects focused on Asset Backed Finance & Structured Products (e.g. CLOs, ABS’s, CMBS, RMBS, and Residential mortgages).

Leveraging both your business and technical knowledge, this individual will work closely with business stakeholders, vendors, application developers and QA specialists to provide solutions supporting our technology platforms for front, middle, and back-office.

This will include driving Credit Business mandated projects as well as participating at various levels in other technology related initiatives, from strategic approach conception to new system development/integration to post implementation work. The ideal candidate will possess strong leadership skills, a sense of ownership, exceptional communication skills, and a deep understanding of investment management systems and processes, with a particular emphasis on Credit investments including concepts such as credit analytics, exposure reporting, trade flow processes and future cash projections.

This is an excellent opportunity for someone to use their knowledge to really make an impact across a wide spectrum of businesses and functions, and to gain exposure to key business leaders in a world class organization.

KEY RESPONSIBILITIES

Business Analysis & Delivery

• Lead requirements gathering, documentation, and testing of solutions supporting investment management operations.
• Translate complex business requirements into actionable technical specifications.
• Identify opportunities to streamline processes and enhance system functionality.

Stakeholder Engagement & Communication

• Partner with investment, operations, and risk teams to align technology solutions with business goals.
• Compile and communicate release notes, roadmaps, and project updates for stakeholders.
• Serve as a trusted advisor, balancing business priorities with IT objectives.

Vendor & Product Ownership

• Manage relationships with vendors and third-party system providers.
• Ensure vendor solutions align with Bain Capital’s technology standards and business needs.
• Oversee software release cycles and coordinate delivery across internal and external teams.

Continuous Improvement & Subject Matter Expertise

• Act as a subject matter expert on investment management systems and fixed income processes.
• Support development of new integrations and upgrades to existing platforms.
• Advocate best practices in systems analysis, product management, and project governance.

QUALIFICATIONS:

Must-Have

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or related field.
• 7+ years of business/systems analysis experience supporting structured products in a buy-side or sell-side setting (asset manager, insurance company, hedge fund, broker-dealer)
• Strong understanding of financial markets and fixed-income concepts (e.g., credit analytics, exposure reporting, trade flow, cash projections).
• Proven track record of managing multiple projects and driving business-facing technology solutions.
• Excellent communication skills with ability to engage both technical and non-technical stakeholders.
• Experience working in Agile/Scrum environments.
• Strong problem-solving and analytical skills, with the ability to understand complex business requirements and translate them into technical solutions.
• Familiarity with project reporting tools and release management practices.

Nice-to-Have

• Experience with structured finance analytics (Intex, Yield Book, Trepp), risk and portfolio management systems (Aladdin, Bloomberg AIM/PORT), and insurance ALM/cash flow tools (Clearwater) is a plus
• Knowledge and strong understanding of the underlying asset level data for structured products is a plus
• Understanding Insurance Asset Owners as a customer is a plus
• Prior experience in a product owner role.
• Technical skills with SQL, Excel, Python, or BI/reporting tools.